Quality NHS
Dental Care

Patient feedback & complaints policy

We take complaints very seriously and deal with them quickly and courteously.

We will acknowledge the complaint immediately and give a full response within ten days.

If you are a private patient and are not satisfied with the decision you can refer to:

  • The Dental Complaints Service (08456 120540)
  • A National Health service patient should contact The Primary Care Trust at 9 Westgate House, 21 Market Street, Warwick, CV34 4DE (01926 493491)
  • All patients can refer to The General Dental Council, 37 Wimpole Street, London W1G 8DQ ( 0845 2224141)
  • GDC official website